We are passionate about sharing our love for the plants we raise. Part of that love means making sure we follow government guidelines on plant exports to help protect them. Unfortunately, this means we cannot always provide every plant to our customers located outside the United States. If you have questions about the availability of a specific plant to your country, please feel free to contact us.
Shipping Outside of the United States:
- We will ship seeds to non-USA addresses at the Buyers risk.
- Once First Class Mail leaves the United States it is no longer tracked by the US Postal Service.
- First class mail may not be tracked by the receiving country.
- Once First Class Mail leaves the United States the US Postal Service can do nothing to find or retrieve your package.
- Customers should be aware of the importation laws and risks of their own country before purchase. Please let us know if you have any questions about shipping to your country prior to ordering.
If your package is Delayed:
- Your package must clear your customs agency. (Some countries have a high risk of arrival based on it’s postal service and/or government regulations. Sometimes packages will pass right through customs, but some are inspected by customs. We have seen the inspection process take 5-6 months for some countries).
- Your customs may contact you for further information about your package.
- Some countries may have restrictions on importing plant material.
- Some countries have unreliable postal services.
Any of the above is out of our control.
General Shipping Information
United States
- First class ($3.50). Free shipping with purchase over $100.00
- Priority ($9.00). Free shipping with purchase over $200.00
- Express mail ($27.00)
Canada
- First class ($11.00). Free shipping with purchase over $130.00
- Priority ($30.00). Free shipping with purchase over $300.00
- Express mail ($50.00). Free shipping with the purchase over $500.00
International
- First class ($14.00). Free shipping with purchase over $150.00
- Priority ($33.00). Free shipping with purchase over $350.00
- Express mail ($60.00). Free shipping with the purchase over $500.00
China
- Priority ($33.00). Free shipping with purchase over $350.00
- Express mail ($60.00). Free shipping with the purchase over $500.00
- Please see our Shipping Policy below for combining orders
Germany, Australia, New Zealand (Declared price shown on label)
- First class ($14.00). Free shipping with purchase of $300.00
- Priority ($33.00). Free shipping with purchase over $350.00
- Express mail ($60.00). Free shipping with the purchase over $500.00
Japan
- First class ONLY ($14.00) (no Priority or Express mail). Free shipping with purchase over $150.00
- Phytosanitary certificates are available.
Brazil, Chile, Argentina, Malta, Uruguay
- Priority ($30.00, and $55.00 with purchase over $300.00).
Guatemala, Iran, North Korea, and Pakistan
- We don’t ship to these countries directly, but you can technically order through a family member in a different country. Please contact us through our contact page for your special instructions.
Combining Orders and Shipping Costs
We have within our system the ability to combine orders when they come into our database system from the website. There is a specific point they can be combined and after that combining is more tedious.
For us to combine orders the following must be in place:
-The customer information on each order must be 100% identical on every order. Every single character must match for the system to allow us to combine. We do not have the capability to override this process. We cannot combine different addresses with this combination process.
-Orders combined in this process will qualify for free shipping if all of the orders combined meet the free shipping criteria.
-There is a point of no return. Once the orders are confirmed in the database, we cannot combine orders simply.
Combining orders after the have been confirmed
– We can combine orders with the same address after we have passed the combination point, however we will charge for postage for one order. This means that if your 2 or 3 orders together qualify for free shipping, we will still charge shipping for one order.
-If you want the highest level of shipping, even if all orders combined qualify for the highest level of free shipping, you will still have to pay for the level of shipping you want or the difference, if you are upgrading your shipping. Once we pass the combination point, it becomes more difficult. We have to charge for one package.
Combining orders with different names and addresses
-We can combine orders with different addresses. However we will charge postage for one. If you want the highest level of shipping, we will not give free shipping if all orders combined qualify for free shipping. You will have to pay for the level of shipping you want. Combining orders with different names and addresses is a complicated process, we have to charge shipping for one of the packages.
It is at our discretion to decline combining orders at any time. Your order is most likely going to be disqualified for combining when multiple accounts have been used to buy up all the stock of a specific item. These orders will be subject to review or be declined and refunded at our discretion.